3CX - Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.

3CX Apps & Features

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat, Facebook and WhatsApp integration.

3CX Apps for Android & iOS Devices

Make and take calls from anywhere Video Conferencing Instant Messaging and Chat Answer WhatsApp messages Conference Calls Free VoIP calls with your smartphone Encrypted and Secure

User-friendly Web Client / Desktop Apps

Work from anywhere - multifunctional web app with inclusive UC features Call from your browser, control your IP phone or smartphone Answer customer queries from live chat, WhatsApp and SMS from one interface Video conferencing at the click of a button Native Desktop App for calls Launch calls directly from your CRM Integrate seamlessly with Microsoft 365 View the status of your colleagues

3CX Live Chat: Next Level Customer Communications

Chat with your customers on your website Create Chat queues Answer from your webclient or 3CX App Transfer chats to other team members Elevate a chat to a call or a video with a click Chat reporting available Chat monitoring feature for Managers!

Facebook Messenger Integration

Integrate with your FB business page - All Messages are sent to your web client Agents can answer customer queries without having access to Facebook Forward to a queue with multiple agents Chat reports available per agent and queue

Manage WhatsApp messages directly from one platform

Messages are logged, to ensure no response violates company policies
Staff do not need to give out their personal WhatsApp numbers
Chat conversations are logged centrally
WhatsApp messages can be sent to a queue of agents to share the load

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